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About InterceptorCall

A small site about one device and one regulatory gap, written for people who are at work rather than at home.

The short form

The reader here is usually at work rather than at home: a kitchen manager, an operator, somebody with a control authority to answer to. InterceptorCall belongs to NXTA Flow, hauls no waste and performs no work, and its compliance material is the federal pretreatment rule.

Source: 40 CFR 403.5, National pretreatment standards: Prohibited discharges.

InterceptorCall is a referral service, not a contractor. We connect operators and property managers with independent contractors. Contractors and waste haulers are required to hold whatever credential and permit their state or municipality demands — ask to see them, because the manifest they leave you is a compliance record. We carry out no work, we haul nothing, we do not set prices, and we never charge the caller anything. Nothing here states the grease limit, the pumping interval or the device size that applies to any particular kitchen; those are set by your control authority and by your installation.

Who this site is for

InterceptorCall is a referral service operated by NXTA Flow. We connect food service operators and property managers with independent contractors for grease trap and grease interceptor cleaning.

It exists because of a gap that is unusual even in this trade: the subject is governed almost entirely by local rules, and almost everything written about it online is written as though it were governed nationally.

The regulation behind it

Three federal documents carry everything on this site that states anything, and each is named and linked on every page that uses it:

40 CFR 403.5, National pretreatment standards: Prohibited discharges — the general and specific prohibitions, including solid or viscous pollutants causing obstruction, the pH floor and the temperature ceiling, and the requirement that each POTW develop and enforce its own local limits.
U.S. EPA, Fats, Oils and Grease from food service establishments, EPA-833-F-12-003 — the 800 to 17,000 pounds per year per restaurant range, and the 47 percent of reported blockages attributed to grease.
U.S. EPA, FOG Management and Control Program — how the devices work and fail, the yellow and brown distinction, the sizing warning in both directions, the dish machine temperatures, the range of local limits, and the enforcement escalation.

Everything else here is mechanism and method. None of it asserts a measurement, so none of it needs a citation it could not support.

What it declines to say

A grease limit. A pumping interval. A device size. A price. A compliance verdict. Each of those is explained on its own page rather than left as a silence.

Contact

hello@nxtaflow.com for anything about the site itself, including a correction — which we would much rather have than not.

Have the last manifest in front of you.Date, hauler, volume removed and where it went — it is the first thing anyone asks for and it tells a contractor more about the state of the vessel than a description does. We will route you to somebody who covers your area, identified from the ZIP code of the premises, and you are never charged. Other plumbing work at the premises can be arranged through the same call.

Call (888) 753-1770