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How Operators Reach a Contractor
How an operator reaches a contractor, and why the control authority’s number matters more than ours.
The short form
Operators are never charged. InterceptorCall is paid by the contractor who takes the call, and the first thing the site says is to telephone your control authority rather than us, because the binding number is theirs.
On calling
You give us the ZIP code, the kind of device and what is happening. We check it against the areas our partner contractors cover and connect you with one who covers yours. If nobody does, we say so on the call.
We do not take details to pass on later and we do not sell them.
Who pays, and the incentive it sets
The contractors, when we route them a call. You are never charged anything, whether or not any work goes ahead.
Which gives us a reason to want you to call, so here is the counterweight: the most useful page on this site tells you to telephone your control authority before you telephone us, and another tells you that a device pumped on schedule can still be failing for a reason no amount of pumping fixes. Both cost us calls. Both are the right advice.
The order we actually recommend
Find out who your control authority is and what their FOG program requires of your classification. Find out what device you have and what is connected to it. Then call a contractor, knowing what you are asking for and what you expect back in writing.
The first call, and what the second one should leave you with.
Not a hauler, not an authority
We are not a contractor, not a waste hauler and not your control authority. We carry out no work, we haul nothing, we hold no permits on your behalf, we do not set prices and we supervise nobody. Contractors and haulers in our network are independent businesses required to hold whatever credential and permit their state or municipality demands.
We do not vouch for any individual contractor and no page here says we do.
And nothing here is a compliance determination
Whether a particular kitchen meets a particular ordinance is a question for the authority that wrote it, on the evidence of that installation and that record. No page on this site answers it, and a page that appeared to would be doing you harm.
Have the last manifest in front of you.Date, hauler, volume removed and where it went — it is the first thing anyone asks for and it tells a contractor more about the state of the vessel than a description does. We will route you to somebody who covers your area, identified from the ZIP code of the premises, and you are never charged. Other plumbing work at the premises can be arranged through the same call.
Call (888) 753-1770